Terms & Conditions

By accessing or using this website, requesting an audit or proposal, or engaging Mako Marketing to provide services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity.

Mako Marketing provides digital marketing services, which may include Google Ads, Meta Ads, Google Local Service Ads, search engine optimization, website design and development, CRM development, and related consulting. The specific scope, deliverables, fees, and timelines for any engagement will be set out in a separate written agreement, proposal, or statement of work (each, an “Engagement Agreement”). In the event of a conflict between these Terms and an Engagement Agreement, the Engagement Agreement will govern for that engagement.

Digital marketing outcomes depend on many factors outside our control, including third-party advertising platforms, market conditions, and your own products, pricing, and responsiveness. Any figures, projections, or examples shown on our website or in our proposals are illustrative and do not constitute a guarantee of specific results, rankings, revenue, or return on investment.

When you engage our services, you agree to:

• Provide accurate, complete, and timely information, access, and materials that we reasonably require
• Hold all rights and permissions necessary for the content, trademarks, and materials you provide to us
• Comply with the policies and terms of any third-party platforms used in your campaigns (including Google and Meta)
• Review and approve deliverables within agreed timelines, and pay all fees when due

Fees, payment schedules, and any third-party advertising spend are set out in the applicable Engagement Agreement. Unless otherwise stated, invoices are due on receipt, fees are exclusive of applicable taxes (including GST/HST), and advertising spend paid to third-party platforms is separate from and in addition to our service fees. We may suspend services on overdue accounts after providing reasonable notice.

Our services rely on third-party platforms and tools (such as Google, Meta, and Calendly), each governed by its own terms and policies. We are not responsible for the availability, performance, decisions, or actions of these third parties, including account suspensions, policy changes, or pricing changes that may affect your campaigns.

All content on this website, including text, graphics, logos, and design, is owned by or licensed to Mako Marketing and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute it without our prior written consent.

Ownership of deliverables created for a client is addressed in the applicable Engagement Agreement. Unless otherwise agreed in writing, you retain ownership of materials you provide to us, and we retain ownership of our pre-existing tools, methods, and know-how.

You agree not to use our website or services in any way that is unlawful, infringing, or harmful, that attempts to gain unauthorized access to our systems, or that interferes with the operation or security of the website. We may restrict or terminate access for conduct that violates these Terms.

Except as expressly stated in an Engagement Agreement, our website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by applicable law.

To the fullest extent permitted by applicable law, Mako Marketing will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising out of or relating to your use of our website or services. Our total aggregate liability for any claim arising out of or relating to an engagement will not exceed the fees you paid to us for the services giving rise to the claim in the three (3) months preceding the event that gave rise to the liability. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless Mako Marketing and its personnel from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your violation of any law, or your infringement of any third-party right, including in relation to content or materials you provide to us.

Either party may terminate an engagement in accordance with the applicable Engagement Agreement. We may suspend or terminate your access to our website at any time if you breach these Terms. Provisions that by their nature should survive termination — including those relating to intellectual property, disclaimers, limitation of liability, and indemnification — will survive.

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. You agree to the exclusive jurisdiction of the courts located in the Province of Ontario for the resolution of any dispute arising out of or relating to these Terms, subject to any mandatory consumer-protection rights available to you under the law of your province of residence.

We may update these Terms from time to time. The “Last updated” date at the top of this page indicates when they were last revised. Changes take effect when posted, and your continued use of our website or services constitutes acceptance of the updated Terms.

If you have any questions about these Terms, please contact us at makomarketing0@gmail.com.